Click on the Contact Us link found under the Support tab. Fill out the form that comes up and we will respond as quickly as possible. Be sure to include your username and the specifics to the problem. If you are having problems with a particular course, please identify the course and what section of the course you are in.
You can also submit a support ticket here.
Customer Care Hours
Mon-Th: 8:30 am – 8:00 pm EST
Fri: 8:30 am – 6:00 pm EST
Sat: 8:30 am – 3:00 pm EST